Who we are​

Our website address is: https://theoutshinecarcare.com. This policy outlines our commitment to protecting the privacy of individuals who visit our website and use our services. Our registered office is THE OUTSHINE, Kgp 18/88, BISMILLAH COMPLEX, NH66, MOGRAL, KASARAGOD, KERALA, 671124.

What Personal Data We Collect and Why We Collect It

We collect information to process your orders, improve our services, and protect our community. Here’s what we collect and why:

  • Comments: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

  • Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

  • Transactional & Account Information: When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and payment details. We’ll use this information for purposes such as processing your payments, fulfilling your orders, responding to your requests, and setting up your account.

Cookies

Our website uses cookies to enhance your experience.

  • Comment Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

  • Login Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Who We Share Your Data With

We are committed to not selling your personal data. We share information only with essential third parties to provide our services:

  • Service Providers: We share information with partners who help us operate our business, such as logistics partners for shipping and payment gateways for secure payment processing.

  • Password Resets: If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically.

  • User Accounts: For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

  • Order Information: We retain data related to your orders for as long as is required to fulfill our legal, tax, and accounting obligations.

  • What Rights You Have Over Your Data

    You have the right to access, rectify, or erase your personal data. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

    Where Your Data Is Sent

    Visitor comments may be checked through an automated spam detection service to ensure the integrity and security of our Platform.

    Grievance Officer & Contact Information

    For any privacy-related concerns, questions, or to exercise your rights, please contact our Grievance Officer:

    • Email: INFO@THEOUTSHINECARCARE.COM

    • Phone: 8848157077

    • Address: THE OUTSHINE, Kgp 18/88, BISMILLAH COMPLEX, NH66, MOGRAL, KASARAGOD, KERALA, 671124

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